Privacy Policy
Learn how we collect, use, and protect your personal information when you use ImageAIr.
Welcome to ImageAIr! We are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image transformation application.
Please read this Privacy Policy carefully before using our services. If you do not agree to this Policy, you may not access or use ImageAIr.
Table of Contents
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Information Sharing and Disclosure
- 4. Data Security and Protection
- 5. Data Retention and Deletion
- 6. Your Privacy Rights
- 7. International Data Transfers
- 8. Children's Privacy
- 9. Cookies and Tracking Technologies
- 10. Third-Party Services
- 11. Business Transfers
- 12. Updates to This Privacy Policy
- 13. Data Protection Officer and Contact Information
- 14. Supervisory Authority
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Account Information: Name, email address, and profile picture (when you register or sign in via Google)
- Payment Information: Credit card details and billing information (processed securely through third-party payment providers)
- Communication Data: Messages, support tickets, and feedback you send to us
1.2 Content and Usage Data
- Uploaded Images: Photos and images you upload for AI transformation
- Generated Content: AI-transformed images and outputs created by our service
- Transformation Data: Prompts, selected categories, style preferences, and transformation history
- Usage Analytics: Features used, credits consumed, session duration, and app performance data
1.3 Technical Information
- Device Information: Device type, operating system, browser type and version
- Connection Data: IP address, location data (general region), and network information
- Cookies and Tracking: Session cookies, preferences, and anonymous usage analytics
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Provision
- Process your image transformations using AI technology
- Provide, operate, and maintain our application and features
- Manage your account, credits, and subscription status
- Store and organize your image gallery and transformation history
2.2 Communication and Support
- Respond to your inquiries and provide customer support
- Send important updates about service changes or account issues
- Notify you about new features, promotions, or service improvements (with your consent)
2.3 Improvement and Security
- Analyze usage patterns to improve our AI models and user experience
- Detect and prevent fraudulent activity, abuse, and security threats
- Conduct research and development for new features and services
- Ensure compliance with legal obligations and platform policies
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:
3.1 Service Providers
- Cloud Infrastructure: Firebase (Google) for hosting, authentication, and data storage
- AI Processing: Third-party AI model providers via secure n8n webhooks for image transformations
- Payment Processing: Stripe or similar payment processors for handling transactions
- Analytics: Anonymous usage analytics providers to improve our service
All service providers are bound by strict confidentiality agreements and data protection requirements.
3.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal process, court orders, or government requests
- Protect our rights, property, or safety, or that of our users
- Investigate potential violations of our Terms of Service
- Prevent fraud or security threats
- In connection with business transfers (mergers, acquisitions)
3.3 With Your Consent
We may share information with your explicit consent, such as when you choose to share transformed images on social media or public galleries.
4. Data Security and Protection
We implement industry-standard security measures to protect your information:
Technical Safeguards
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Secure Storage: Images stored in encrypted Firebase Storage
- Access Controls: Strict access controls and authentication for our systems
- Regular Monitoring: Continuous security monitoring and threat detection
Operational Security
- Regular security audits and vulnerability assessments
- Employee security training and background checks
- Incident response procedures and breach notification protocols
- Regular backups and disaster recovery planning
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention and Deletion
We retain your information for as long as necessary to provide our services and comply with legal obligations:
5.1 Image Retention Policy
**Important:** To manage storage resources efficiently and protect your privacy:
- Original uploaded images and AI-generated images are stored for **30 days** from creation
- After 30 days, images may be automatically and permanently deleted
- **We strongly recommend downloading any images you wish to keep before the 30-day period expires**
- You can delete images manually at any time from your gallery
📅 Important: Automatic Image Deletion
**All images are automatically deleted 30 days after upload** to keep our service affordable and storage costs manageable. This applies to:
- • Original uploaded images
- • AI-transformed images
- • Upscaled images
**Action Required:** Download any images you want to keep permanently before the 30-day deadline. You'll receive reminders when images are close to deletion.
5.2 Account Data Retention
- Account information is retained while your account is active
- Usage data and analytics are retained for up to 2 years for service improvement
- Payment records are retained as required by law (typically 7 years)
- You can request account deletion at any time
You can delete your account data at any time through your account settings. Upon account deletion, we will remove your personal information and all associated images immediately, except where retention is required by law.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
6.1 Access and Portability
- Right to Access: Request a copy of your personal data we hold
- Right to Portability: Receive your data in a structured, machine-readable format
6.2 Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data (subject to legal requirements)
- Right to Restrict Processing: Limit how we process your data in certain circumstances
6.3 Control and Objection
- Right to Object: Object to processing based on legitimate interests
- Marketing Opt-out: Unsubscribe from marketing communications at any time
- Cookie Controls: Manage cookie preferences through your browser settings
To exercise these rights, please contact us using the information below. We will respond within 30 days.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) for data transfers
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
8. Children's Privacy
Our service is not intended for individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information promptly.
10. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. Please review their privacy policies before providing any information.
11. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our service of any such change in ownership or use of your personal information.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page with a new "Last Updated" date
- Notify you of material changes via email or in-app notification
- Provide a summary of key changes when significant updates are made
Your continued use of our service after the effective date constitutes acceptance of the updated Privacy Policy.
13. Data Protection Officer and Contact Information
For questions about this Privacy Policy, data protection concerns, or to exercise your privacy rights, please contact us:
Email: privacy@imageair.com
General Support: support@imageair.com
Address: Bauge Internett Tjenester, Stølen 11, 4250 Kopervik
Response Time: We aim to respond within 30 days
This Privacy Policy is designed to be comprehensive and transparent. If you have any questions or concerns about how we handle your data, please don't hesitate to contact us.
Questions about this policy?
If you have any questions about this policy or our practices, please contact us:
Email: support@imageair.net
Address: Bauge Internett Tjenester, Norway
Phone: Available via email support